Frequently Asked Questions

Here are the Frequently Asked Questions. If you don’t find an answer to a question you have, do not hesitate to contact us through our contact form.

1. READ / WATCH

2. COOK / BAKE

3. INTERACT / DISCUSS

Ti Yan Academy propose Online Cooking and Pastry Courses.

Be it for Professional or Express formulas, you can learn at your own pace, from home, your kitchen, when you want.

  • The Professional formulas include both textbooks (with explanations about the ingredients, techniques, and other hygiene information) and videos presenting different techniques and/or recipes.
  • The Express formulas will allow you to learn different recipes depending on the theme you have selected.

Once you have registered for one of our formulas, you will access a dashboard where you will find:

  • a link to your course
  • an access to our forums
  • a private messaging system to discuss with our team and/or with the Chefs.

You can then access all the lessons through your computer, tablet or smartphone.

If you have missed a detail, you can watch the videos again, as many times as you want.

If you have any questions, you can either ask other users in the forums or interact with our Chefs through the private messaging system.

These courses are for people who want to learn quickly and directly how to cook French recipes with the Chefs’ tricks in specific teams.

For example:

French famous specialities

Special tarts

Special kids

So…

  • if you’re a beginner in cooking and just want to learn recipes, these courses are for you
  • if you’re a passionate in cooking & pastry and want to add more French recipes to your recipe book, with more than just recipes as the Chefs explain what they do, there courses are for you too…

You will also have access to our forums allowing to discuss with other passionates, share advices and show your achievements!

Last but not least, if any question without answer on the forum, you can ask the Chefs by using the online support.

These courses are for people who want to go deeper into French Cuisine skills and knowledge…

So…

  • if you want to become Chef or Pastry Chef in a restaurant,
  • if you want to become a private Chef,
  • if you already are a Chef and want to improve your French Touch skills,
  • if you don’t want to to professionalize but just  want to add French Cuisine techniques & recipes as strings to your bow,

then these courses are for you!

If you own or manage a restaurant and want to add French taste to your restaurant, then you can have your Chefs attend our courses also. 

All levels are proposed.

No need of prerequisite for the beginner’s level as you will learn the foundations.

Intermediate level will help you enrich your knowledge and know-how while cooking more sophisticated dishes.

Our courses include videos about techniques, full recipes and textbooks to learn how to behave in a professional kitchen.

You will also have access to our forums allowing to discuss with other passionates, share advices and show your achievements!

Last but not least, if any question without answer on the forum, you can ask the Chefs by using the online support.

There is no expiry date nor deadline to complete the course.
This means you can access all contents and watch the videos as long and as often as you want.
Same for the textbooks.
Lifetime access, anywhere, anytime!

Each topic has to be marked as “complete” in order to complete the full course, be it in Express Formulas or in Pro Formulas.

This can be done by clicking on the button down each page:

The “Mark complete” button is disabled until you have finished watching the video.
Once the video is finished, the button will change from to and will then become clickable.
If you’re attending a course from the Express formulas, your “Certificate of Course attendance” will be available after having:
  • completed each step of the course
  • sent back your review about the course
If you’re attending a course from the Professional Formulas, your “Certificate of Course Completion” will be available after having:
  • completed each step of the course
  • successfully passed the final quiz

We work with Chefs who are both French speaking and English speaking.

All videos where the Chef speaks French are subtitled in English

You simply have to click on the CC button on bottom right of the video as shown here

and the subtitles will appear

Of course!

Each recipe is detailed below the videos with the specific tips the Chef insisted on during the recipe.

Moreover, we display the ingredients and the utensils used.

 

Easy-peasy!

Just hover the number of guests (on desktop computer) or click on it (on mobile & tablet devices), and adjust it: the ingredients quantity will adjust accordingly…

 

 

We propose the main payment methods, including Visa, Mastercard, American Express and Paypal.

We also accept payments through Alipay and now PayNow in Singapore!

It is very easy!

You just have to select PayNow on the Checkout page.

Payment methods on Ti Yan Academy

Then you’ll see a page presenting the QR Code provided by our payment gateway.

 

 

Just scan the QR Code with your bank app and approve.

Nothing more 😉

 

Not found an answer to a question you have?

do not hesitate to contact us through our contact form.

Scroll to Top